Retail Customer Experience Associate

The TJX Companies, Inc.; Bossier City (LA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

TJ Maxx in Bossier City, LA, part of The TJX Companies, Inc., seeks a team member to deliver outstanding customer experiences while maintaining store standards. You will engage with customers, process transactions, promote programs, and support merchandising and loss prevention efforts.

This role requires flexibility, strong communication, and the ability to multitask in a fast-paced retail setting. Prior retail experience is preferred; varies by shift and business needs.

Qualifications

• Customer service mindset and interactions with customers
• Willingness to work a flexible schedule to support store needs
• Strong communication and organizational skills with attention to detail
• Ability to multi-task in a fast-paced retail environment
• Capable of handling changes in direction or unexpected situations
• Ability to lift heavy objects with or without accommodation
• Collaborative work with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Model established customer experience practices with customers
• Uphold a positive store culture with honesty, integrity and respect
• Ring customer purchases/returns accurately and handle cash per procedures
• Promote credit and loyalty programs
• Maintain merchandising standards and stockroom organization
• Prepare and stage products for the sales floor
• Participate in store recovery and cleanliness initiatives
• Support safety standards and loss prevention programs
• Contribute to achieving shrinking and safety goals
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Lifting rules

Teamwork

Retail experience

Job description

TJ Maxx in Bossier City, LA, part of The TJX Companies, Inc., seeks a team member to deliver outstanding customer experiences while maintaining store standards. You will engage with customers, process transactions, promote programs, and support merchandising and loss prevention efforts.

This role requires flexibility, strong communication, and the ability to multitask in a fast-paced retail setting. Prior retail experience is preferred; varies by shift and business needs.