Retail Customer Experience Associate

dollartree; Beverly Hills (FL); Sur place; USD 19 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Résumé du poste

Dollar Tree is seeking a Customer Service Associate to deliver a friendly shopping experience, assisting customers with questions, handling transactions, and maintaining store cleanliness. You will help keep shelves stocked and support unloading merchandise while protecting company assets.

This part-time role in Beverly Hills, FL involves delivering excellent customer service, maintaining a positive and safe environment, and collaborating with associates and leaders to ensure smooth store

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilités

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Connaissances

High-quality customer service

Relationship management

Strong communication

Organizational skills

Problem-solving

Decision-making

Ability to lift 30-50 lbs

Formation

High school diploma or equivalent

Description du poste

Dollar Tree is seeking a Customer Service Associate to deliver a friendly shopping experience, assisting customers with questions, handling transactions, and maintaining store cleanliness. You will help keep shelves stocked and support unloading merchandise while protecting company assets.

This part-time role in Beverly Hills, FL involves delivering excellent customer service, maintaining a positive and safe environment, and collaborating with associates and leaders to ensure smooth store