Retail Customer Experience Associate

dollartree; Beaumont (CA); Presencial; USD 21 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Resumo da oferta

Dollar Tree is seeking a Customer Service Associate to help shoppers and ensure a great experience. You will assist customers with questions and recommendations, process transactions at the cash register, and keep the store well stocked and welcoming.

This role requires strong communication and organizational skills, the ability to lift 30–50 lbs, and a commitment to safety, professional interactions, and friendly service with customers and teammates.

Qualificações

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or related environments preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilidades

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Conhecimentos

Customer service

Retail experience

Communication

Organizational skills

Problem-solving

Teamwork

Physical stamina

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Dollar Tree is seeking a Customer Service Associate to help shoppers and ensure a great experience. You will assist customers with questions and recommendations, process transactions at the cash register, and keep the store well stocked and welcoming.

This role requires strong communication and organizational skills, the ability to lift 30–50 lbs, and a commitment to safety, professional interactions, and friendly service with customers and teammates.