Retail Customer Experience Associate

The TJX Companies, Inc.; Aurora (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Paid parental leave

Life insurance

Short/long-term disability

Job summary

Marshalls at The TJX Companies, Inc. in Aurora, OH is hiring to deliver a highly satisfied customer experience across the store. You’ll engage with customers, maintain a clean, organized environment, and support store operations from merchandising to loss prevention. Cross‑training to assist multiple areas is possible.

We offer a comprehensive benefits package and a competitive hourly wage, with opportunities for development within a Fortune 100 off‑price retailer.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills
• Ability to multi-task and adapt to changes
• Capable of lifting heavy objects with or without accommodation
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards
• Adhere to operational, merchandise and loss prevention standards
• Cross-train to support multiple store areas as needed
• Ring purchases/returns accurately and assist with transactions
• Assist in maintaining cleanliness and organization of the store
• Support safety, shrink reduction and daily store recovery tasks

Job description

Marshalls at The TJX Companies, Inc. in Aurora, OH is hiring to deliver a highly satisfied customer experience across the store. You’ll engage with customers, maintain a clean, organized environment, and support store operations from merchandising to loss prevention. Cross‑training to assist multiple areas is possible.

We offer a comprehensive benefits package and a competitive hourly wage, with opportunities for development within a Fortune 100 off‑price retailer.