Seasonal Retail Associate: Customer Experience Pro

The TJX Companies, Inc.; Brea (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Health savings account (HSA)

Paid holidays/vacation/sick

Job summary

The TJ Maxx store in Brea, CA, part of The TJX Companies, Inc., is seeking team members to deliver outstanding customer experiences. You will engage with customers, stock shelves, process transactions, and support loss prevention while maintaining a clean, organized store environment.

Ideal candidates have strong customer service skills, good communication, and the ability to multitask in a fast-paced retail setting. Flexible availability is preferred to meet business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures and standards.
• Processes and prepares merchandise for the sales floor following company procedures.
• Participates in store recovery and maintains cleanliness of the store.

Skills

Excellent customer service

Flexible schedule

Strong communication

Multitasking

Attention to detail

Job description

The TJ Maxx store in Brea, CA, part of The TJX Companies, Inc., is seeking team members to deliver outstanding customer experiences. You will engage with customers, stock shelves, process transactions, and support loss prevention while maintaining a clean, organized store environment.

Ideal candidates have strong customer service skills, good communication, and the ability to multitask in a fast-paced retail setting. Flexible availability is preferred to meet business needs.