Retail Customer Champion: Fast Checkout & In-Store Support

Michaels Stores; Port Charlotte (FL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Employee discounts

Flexible spending accounts

Job summary

Michaels Stores in Port Charlotte, FL is seeking a store team member to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and maintaining planograms to keep the store well-merchandised and in stock.

You'll engage customers with rewards programs and card enrollments, support omni-channel processes like BOPIS and SFS, and adhere to SOPs and safety.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Educate customers on rewards programs and enrollments.
• Assist with omni-channel processes like BOPIS and Ship From Store.
• Participate in truck unloading, stocking, and planogram processes.
• Maintain store recovery and in-stock merchandising.
• Support shrink and safety programs.

Skills

Customer service

Cash handling

Retail selling

Omni channel knowledge

Job description

Michaels Stores in Port Charlotte, FL is seeking a store team member to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and maintaining planograms to keep the store well-merchandised and in stock.

You'll engage customers with rewards programs and card enrollments, support omni-channel processes like BOPIS and SFS, and adhere to SOPs and safety.