Retail Customer Care Specialist — Flexible Hours

Goodwilltnva; Greeneville (TN); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Competitive Pay

Medical Benefits Including Dental and 

Vision

403(b) Retirement Plan

Competitive PTO

Cross-Training and Advancement

Mileage Reimbursement

Job summary

Goodwill Industries of Tenneva Area, Inc. in Tennessee is seeking a retail cashier to operate the POS system, assist customers and donors, and ensure accurate cash handling according to company policies.

You will manage credit card transactions, answer inquiries, participate in team meetings, maintain store appearance, and uphold safety and security procedures while delivering friendly service. This role emphasizes reliability, math accuracy, and teamwork to support the store's goals and mission.

Qualifications

• Operate POS system, cash handling and credit card transactions accurately.
• Maintain accurate cash balance and cashier settlement.
• Provide professional customer/donor service and respond to inquiries.
• Follow instructions and contribute to team performance.
• Maintain store appearance and implement safety procedures.

Responsibilities

• Operate cash register, fax, and credit card verification terminal.
• Greet customers, assist donors, and answer inquiries professionally.
• Participate in team meetings to improve sales and inventory flow.
• Adhere to payment policies and confidentiality of sales data.
• Follow Push System guidelines for merchandise placement and rotation.

Skills

POS skills

Ethical conduct

Customer service

Decision making

Cash management

Education

High school diploma or GED

Tools

POS system

Credit card terminal

Job description

Goodwill Industries of Tenneva Area, Inc. in Tennessee is seeking a retail cashier to operate the POS system, assist customers and donors, and ensure accurate cash handling according to company policies.

You will manage credit card transactions, answer inquiries, participate in team meetings, maintain store appearance, and uphold safety and security procedures while delivering friendly service. This role emphasizes reliability, math accuracy, and teamwork to support the store's goals and mission.