Retail Customer Care & Merchandising Associate

Michaels; Livermore (CA); On-site; USD 23,000 - 28,000; Full time

Job summary

Michaels in Livermore, CA is hiring for a store team member to help customers, ring up purchases, and keep the store stocked and organized. You will assist customers in finding products, enroll them into Rewards programs, and support omni-channel processes like Buy Online Pickup in Store and Ship From Store.

The role requires physical stamina to stand for long periods, ability to lift, and flexible hours including nights and weekends.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and enroll them.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain store recovery, inventory, and in-stock conditions.

Skills

Customer service

Retail experience

Job description

Michaels in Livermore, CA is hiring for a store team member to help customers, ring up purchases, and keep the store stocked and organized. You will assist customers in finding products, enroll them into Rewards programs, and support omni-channel processes like Buy Online Pickup in Store and Ship From Store.

The role requires physical stamina to stand for long periods, ability to lift, and flexible hours including nights and weekends.