Retail Customer Care Associate – Part-Time

Family Dollar Stores Of North Carolina LLC; Riegelwood (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Family Dollar Stores Of North Carolina LLC is seeking a Customer Service Associate to deliver a great shopping experience in a part-time role at our Riegelwood, North Carolina location. You will assist customers, handle transactions, stock shelves, and ensure a clean, safe store.

The ideal candidate has a high school diploma or equivalent and prior customer service experience. You will lift 30–50 lbs and stand for long periods as you help customers and maintain store standards.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service

Cash handling

Sales recommendations

Follow instructions

Lifting 30–50 lbs

Communication

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of North Carolina LLC is seeking a Customer Service Associate to deliver a great shopping experience in a part-time role at our Riegelwood, North Carolina location. You will assist customers, handle transactions, stock shelves, and ensure a clean, safe store.

The ideal candidate has a high school diploma or equivalent and prior customer service experience. You will lift 30–50 lbs and stand for long periods as you help customers and maintain store standards.