Retail Customer Care Associate - Part Time

Family Dollar; Hope (AR); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Hope, AR is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions at the cash register, and help with stock replenishment and store upkeep.

The role requires strong customer service, organizational, and communication skills, with physical ability to lift 30–50 lbs and perform routine store duties. This is a part-time position in a retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, and general neatness.
• Other duties as assigned*

Skills

Customer service

Relationship management

Communication

Problem-solving

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

Family Dollar in Hope, AR is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions at the cash register, and help with stock replenishment and store upkeep.

The role requires strong customer service, organizational, and communication skills, with physical ability to lift 30–50 lbs and perform routine store duties. This is a part-time position in a retail environment.