Retail Customer Care Associate I

Family Dollar LLC; Douglas (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar LLC in Douglas, Georgia seeks a Customer Service Associate to provide a positive shopping experience. You will assist customers with questions, process transactions at the register, and help keep the store well-stocked and presentable.

The role emphasizes friendly service, safety, and teamwork, including stocking, unloading shipments, cleaning, and maintaining a clean, organized store environment for customers and staff.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, or food service is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform extensive walking, standing, and repetitive motions.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a safe, respectful environment and professional interactions.

Skills

Customer service experience

Follow instructions

Communication skills

Problem solving

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Family Dollar LLC in Douglas, Georgia seeks a Customer Service Associate to provide a positive shopping experience. You will assist customers with questions, process transactions at the register, and help keep the store well-stocked and presentable.

The role emphasizes friendly service, safety, and teamwork, including stocking, unloading shipments, cleaning, and maintaining a clean, organized store environment for customers and staff.