Retail Customer Experience Associate I

Family Dollar Stores Of Georgia LLC; Covington (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Georgia LLC is seeking a Customer Service Associate to deliver friendly service and support store operations at Covington. You will assist customers, process transactions, stock shelves, and help maintain a clean, safe shopping environment.

The role requires reliability, strong communication, and the ability to lift 30–50 lbs. You’ll work with a team in a fast-paced retail setting and contribute to a positive customer experience.

Qualifications

• High school diploma or equivalent is preferred.
• Retail, hotel, restaurant, grocery, or drug store experience is highly preferred.
• Must be able to lift between 30 and 50 lbs. and perform physical duties (walking, standing, etc.).
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions
• Maintain the cleanliness throughout the store, including bathrooms, sweeping and mopping floors
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Georgia LLC is seeking a Customer Service Associate to deliver friendly service and support store operations at Covington. You will assist customers, process transactions, stock shelves, and help maintain a clean, safe shopping environment.

The role requires reliability, strong communication, and the ability to lift 30–50 lbs. You’ll work with a team in a fast-paced retail setting and contribute to a positive customer experience.