Retail Customer Care Associate — Flexible Schedule & Discount

The TJX Companies, Inc.; Florida; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Scholarship program

Adoption assistance

Job summary

Join TJX Companies where daily growth, exploration and achievement await. As a store associate you’ll deliver highly satisfied customer experiences, maintain a clean, organized environment, and support operations across departments.

You may be cross-trained to assist in multiple store areas to meet business needs, while upholding loss prevention and merchandising standards. You’ll model outstanding service, promote credit and loyalty programs, work with peers, adapt to changes, and contribute to

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Attention to detail

Multi-tasking

Teamwork

Job description

Join TJX Companies where daily growth, exploration and achievement await. As a store associate you’ll deliver highly satisfied customer experiences, maintain a clean, organized environment, and support operations across departments.

You may be cross-trained to assist in multiple store areas to meet business needs, while upholding loss prevention and merchandising standards. You’ll model outstanding service, promote credit and loyalty programs, work with peers, adapt to changes, and contribute to