Retail Customer Advocate I

Dollar Tree Stores INC

Bardstown (KY)

On-site

USD 17,000 - 25,000

Part time

14 days+
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree Stores INC in Bardstown, KY is seeking a Part-time Customer Service Associate to help customers, operate the cash register, stock shelves, unload merchandise, and maintain a clean, welcoming store environment.

You will assist customers with questions and recommendations, process transactions, protect cash and assets, and contribute to a safe, respectful shopping experience for guests and teammates.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
  • Other duties as assigned*

Skills

Customer service
Communication
Organization
Problem solving
Following instructions
Physical stamina
Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Bardstown, KY is seeking a Part-time Customer Service Associate to help customers, operate the cash register, stock shelves, unload merchandise, and maintain a clean, welcoming store environment.

You will assist customers with questions and recommendations, process transactions, protect cash and assets, and contribute to a safe, respectful shopping experience for guests and teammates.

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