Retail Customer Advisor - Flexible Hours & Benefits

Lowe's Companies, Inc.; Salina (KS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is seeking a Customer Service Associate in a part-time capacity to help customers find products and solutions for home improvement projects. You will engage with customers, answer questions, and ensure a positive shopping experience.

You will be assisting in multiple departments, stock replenishment, and processing orders, while providing friendly, efficient service throughout the workday.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail technology

Reading & arithmetic

Bilingual (preferred)

Tools

Smartphones/Tablets

Job description

Lowe’s Companies, Inc. is seeking a Customer Service Associate in a part-time capacity to help customers find products and solutions for home improvement projects. You will engage with customers, answer questions, and ensure a positive shopping experience.

You will be assisting in multiple departments, stock replenishment, and processing orders, while providing friendly, efficient service throughout the workday.