Retail CSR — Flexible Schedule, Bonus & Perks

PostNet Denver; Mount Pleasant (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Training & development

Company parties

Employee discounts

Flexible schedule

Free uniforms

Paid time off

Competitive salary

Profit sharing

Signing bonus

Flexible Scheduling

Career path development

Job summary

PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment.

Other duties as assigned. The ideal candidate has previous customer service or sales experience in retail, strong communication, multitasking ability, and a high school diploma or equivalent.

Qualifications

• Previous customer service or sales experience in a retail environment.
• Exceptional customer service skills.
• Ability to translate customer requirements into final products or services.
• Assist in handling customer complaints and problems in a professional manner.
• Multitasking - must have the ability to simultaneously process multiple tasks.
• Effective verbal and written communication skills.
• Strong attention to detail.
• Outstanding time management and organizational skills.
• A high school diploma or equivalent required.
• Valid driver's license required.

Responsibilities

• Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner.
• Assists customers with their product and service need in person, through email, and by phone.
• Processes customer sales through the point-of-sale system.
• Up-sells, cross-sells, and actively participates in marketing and promotional initiatives.
• Opens and closes the center, cash register, and other center systems.
• Assists management in maintaining, ordering, and stocking inventory.
• Maintains the center consistent with established standards.
• Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff.
• Sorts and deposits mail in private mailboxes.
• Captures, complete tasks, and organizes Virtual Mail

Skills

Customer service

Sales experience

Communication skills

Multitasking

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Suite

Windows OS

Job description

PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment.

Other duties as assigned. The ideal candidate has previous customer service or sales experience in retail, strong communication, multitasking ability, and a high school diploma or equivalent.