Retail Concierge: Customer Service Associate I

Dollar Tree; Winton (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a part-time Customer Service Associate to help deliver a clean, friendly shopping experience. You will assist customers, operate the cashier register, stock shelves, and keep the store organized and safe.

Responsibilities include answering questions, processing transactions accurately, unloading shipments as needed, and maintaining store cleanliness. The role requires strong communication and reliability, with opportunities to grow within the team.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and associates.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service experience

Cash handling

Communication skills

Reliability

Teamwork

Problem solving

Adaptability

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a part-time Customer Service Associate to help deliver a clean, friendly shopping experience. You will assist customers, operate the cashier register, stock shelves, and keep the store organized and safe.

Responsibilities include answering questions, processing transactions accurately, unloading shipments as needed, and maintaining store cleanliness. The role requires strong communication and reliability, with opportunities to grow within the team.