Retail Compliance and QC Analyst

Origin Bank; Montgomery (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

Origin Bank is seeking a Retail Compliance professional to monitor and interpret regulatory changes, support risk assessments, and coordinate cross-functional collaboration with Compliance, Internal Audit, and Operational Risk teams. The role involves guiding staff on consumer regulations and driving training initiatives, with travel as needed.

The position emphasizes maintaining policy alignment with federal and state laws, and overseeing testing of control processes within the bank's retail

Qualifications

• Bachelor's degree in a four-year college or university, or 5–7 years of senior compliance and quality control experience.
• Expert knowledge of federal and state regulatory compliance and related laws.
• Experience in banking compliance programs and CFPB oversight preferred.

Responsibilities

• Monitor the impact of new or changing regulations and compliance issues.
• Oversee testing and documentation of policy releases on banking platforms.
• Collaborate with Compliance, Internal Audit, and Operational Risk teams.
• Provide guidance on FinCEN, BSA, FCRA, FDIC and related consumer regulations.
• Coordinate risk assessments, KRIs and KPIs to identify and mitigate risk.
• Support training materials and conduct training sessions as needed.
• Travel as required.

Skills

Regulatory compliance

Education

Bachelor's degree

Job description

At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future.

Retail Compliance

• Monitor the impact of new regulations or changes to existing regulations, and general compliance issues and concerns.
• Monitor advancements in information technologies to ensure departmental adaptation and compliance.
• Oversee and coordinate efforts to monitor and maintain compliance with all federal and state regulations.
• Establish and maintain Risk and Controls Self-Assessment (RCSA) and compliance-centric Key Risk Indicators (KRI) and Key Performance Indicators (KPI) to assess performance and identify potential risk.
• Ensure retail compliance objectives are met and activities related to standards and legal regulations are tracked and identified.
• Establish and maintain operating procedures and processes, including first line of defense management monitoring.
• Collaborate with Regional Operations Managers to facilitate compliance meetings to identify both existing and emerging risks and implement changes in controls to mitigate those risks.
• Collaborate with key stakeholders within the Compliance Team, Internal Audit Team and Operational Risk Team.
• Provide compliance guidance to and answer questions from retail staff on federal and state regulations including FinCEN, BSA, FCRA, FDIC, OFAC, Reg CC, Reg DD, Reg E, Reg V, UDAP, privacy laws, Dodd-Frank and other consumer related laws and regulations.
• Collect and disseminate information related to compliance and other relevant subjects.
• Perform re-test of findings due to an internal or external retail audit.
• Provide assistance at all levels of operations as needed to complete projects on time and stay in compliance with Origin Bank policies and regulatory requirements.
• Work with the Core Support and Deposit Operations teams to test and document all new policy and procedure releases on the Deposit Origination platform.

Quality Control

• Oversee first line of defense management monitoring.
• Test Risk and Controls Self-Assessments (RCSA) and Key Risk Indicators (KRI) and Key Performance Indicators (KPI) to assess performance and identify potential risks.
• Maintain knowledge of deposit account requirements and Origin Bank policies and procedures.
• Recommend quality operational improvements based on review of findings.
• Review deposit account and compliance exceptions to determine QC selections.
• Determine QC trends and challenges and implement resolutions as required.
• Coach bankers on QC trends and challenges.

Training

• Collaborate with Learning and Development to produce high quality training materials.
• Compile and maintain training materials and assist in or conduct training sessions as needed to address deficiencies.

Requirements

• Bachelor's degree (B. from four-year College or University, or alternatively, five to seven years of senior level compliance and quality control experience. Prior compliance experience at a large/regional bank with subject to direct CFPB oversight and supervision preferred.

To perform this job successfully, expert level knowledge of federal and state regulatory compliance and related laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position operates in a professional banking environment and routinely uses standard office equipment and digital tools such as secure financial systems, computers, phones, photocopiers, and scanners. Work is typically performed in a corporate office setting with a moderate noise level and a dynamic, collaborative, and inclusive workplace where innovation thrives. This role may occasionally require travel.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.