Retail Coach & Store Performance Leader

Walmart Inc.; Chapel Hill (NC); On-site; USD 65,000 - 100,000; Full time

Job summary

Walmart Inc. in Chapel Hill, NC is seeking a Store Leader who can develop teams, drive customer service excellence, and manage store operations to achieve sales targets.

The role emphasizes coaching, feedback, and collaboration across levels to implement business initiatives and maintain Walmart’s service standards. The position requires supervisory and retail experience with a focus on process improvement, inventory control, and budget adherence.

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Responsibilities

• Lead and develop teams by training and coaching associates and providing feedback.
• Ensure customer service standards and resolve issues to maintain a high-quality customer experience.
• Oversee store operations including merchandising, inventory flow, and expense management to meet sales goals.
• Collaborate with stakeholders to support plans, monitor progress, and drive continuous improvement.

Skills

Supervisory experience

Retail experience

Education

2 years college

Retail + supervisory experience

General work experience + supervisory

Job description

Walmart Inc. in Chapel Hill, NC is seeking a Store Leader who can develop teams, drive customer service excellence, and manage store operations to achieve sales targets.

The role emphasizes coaching, feedback, and collaboration across levels to implement business initiatives and maintain Walmart’s service standards. The position requires supervisory and retail experience with a focus on process improvement, inventory control, and budget adherence.