Retail Client Services Representative

Reese Group, Inc.; Sioux Falls (SD); On-site; USD 35,000 - 45,000; Full time

Job summary

The Reese Group, Inc. is seeking a Retail Client Services Representative to represent client partners in a designated territory. The role is a 40-hour work week focused on increasing distribution, onboarding new items, rotating dated stock, and supporting store sets with point‑of‑sale materials.

You will call on customers in your area, maintain positive relationships, and communicate with clients promptly while using a tablet for reporting. Adherence to Reese Retail Standards is essential.

Qualifications

• High school diploma or GED required; 3–6 months related experience or equivalent combination of education and experience.
• Four-year college diploma preferred.

Responsibilities

• Increasing distribution on Reese represented products
• Calling on customers within their designated area
• Adherence to the Reese Retail Standards
• Maintain positive working relationships with clients and customers
• Effective communication with clients and customers with timely follow-up
• Possess technical ability to operate a tablet or iPad
• Selected store sets
• Attending Food Shows when necessary
• Special Projects
• Retail reporting system: Daily utilization of the Reese retail reporting system
• Records/Reports: Weekly Itinerary, weekly reports, surveys and other related items

Skills

Customer service

Communication

Tablet use

Education

High school diploma or GED

Four-year college diploma preferred

Job description

Job Title: Retail Client Services Representative

FLSA Status: Exempt

Leader/Manager: Brian Buckner

Summary:

Representing The Reese Group client partners in a designated territory.Checking distribution, gaining distribution on new items, rotating dated merchandise, working resets, new store sets, certain category sets along with adding point-of-sale material when needed. The client services retail representative position is a 40 hour per week position.

Duties and Responsibilities:

1.Increasing distribution on Reese represented products

2.Calling on customers within their designated area

3.Adherence to the Reese Retail Standards

4.Maintain positive working relationships with clients and customers

5.Effective communication with clients and customers with timely follow-up

6.Possess technical ability to operate a tablet or iPad

7.Selected store sets

Other duties when required:

1.Attending Food Shows when necessary

2.Special Projects

Administrative Responsibility:

• Retail reporting system: Daily utilization of the Reese retail reporting system.
• Records/Reports: Weekly Itinerary, weekly reports, surveys and other related administrative items.
• Supervising Responsibilities: There are no supervisory responsibilities with this position.

Education and Experience:

Four-year college diploma preferred.High school diploma or general education degree (GED) required along with three to six months related experience; or equivalent combination of education and experience.

Physical Activity on the Job:

Standing – Frequently

Walking – Frequently

Sitting – Frequently

Using hands to touch, handle or feel – Frequently

Reach with hands and arms – Frequently

Climbing or balancing – Occasionally

Stoop, kneel, crouch or crawl – Frequently

Talk or hear – Frequently

Tasting/Smelling – Occasionally

Frequently lifts and carries between ten and twenty-five pounds.

Heaviest item lifted, carried, or pushed/pulled

Boxes weighing around fifty pounds are typically lifted and carried in this position.