Retail Sales Representative

Klein Tools; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Klein Tools in Tampa, FL is seeking a Retail Sales Representative to drive sales through key retail partners like Lowe's and Home Depot. You will manage in-store merchandising, educate store staff, and execute promotional events while tracking performance metrics.

The role requires a Bachelor's degree with 0–2 years in retail, merchandising, or territory management, and strong communication and time-management skills. A company vehicle is provided.

Qualifications

• Bachelor's degree or equivalent required.
• 0–2 years of experience in retail sales, merchandising, or territory management.
• Experience in retail or merchandising/marketing roles is a plus.

Responsibilities

• Maintain and update retailer product displays with new SKUs and re-balance inventory.
• Monitor retail sales performance and provide feedback to teams.
• Foster relationships with store managers and staff for visibility and merchandising.
• Educate key decision makers on product features and brand positioning.
• Implement promotional sales strategies and support events or demos.
• Track retail metrics and report findings to optimize sales strategies.
• Drive effective communication within the organization and teams.
• Perform additional duties as assigned.

Skills

Self-motivation

Competitive

Resilient

Results-driven

Communication skills

Attention to detail

Time management

MS Office

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

The Retail Sales Representative (RSR) is responsible for plans and activities leading to achievement of sales quotas within his/her respective retail channel and geographic territory. As a part of the Retail Sales Team, the RSR will operate at the forefront of our strategy to manage and grow the relationships with key retail partners including Lowe's and Home Depot. Individuals applying for this role need to have strong time management skills, be self-motivated, competitive, resilient, and able to thrive in a dynamic, fast-paced environment.

• 1. Retail Display Maintenance: Maintain and update retailer product displays, adding new products, additional SKUs and re-balancing inventory when necessary. Must keep displays, full, clean and neat. Before and after pictures to be submitted to supervisor.
• 2. Sales & Performance Monitoring: Monitor retail sales performance to identify opportunities for product placement and merchandising execution improvements. Provide feedback to the sales and management teams on sales execution productivity.
• 3. Relationship Building & Retail Support: Foster positive relationships with store managers and retail staff to ensure product visibility and effective merchandising execution. Serve as the main point of contact for product and brand expertise to build sustaining relationships with influential decision makers.
• 4. Training & Incremental Orders: Educate retail key decision makers on product features, benefits, and brand positioning to drive incremental sales orders on new and existing product categories.
• 5. In-Store Promotion & Events: Implement promotional sales strategies by ensuring corporate designed POP sales materials are properly executed and support special sales events or product demonstrations.
• 6. Retail Analytics Reporting: Track and report key retail metrics, including sales data, inventory movement, and promotional effectiveness, to help optimize sales strategies. Use insights to improve the in-store customer experience and drive sales growth.
• 7. Professional Communication: Drives effective communication and collaboration within the organization. Fosters good working relationships among team members and other functional contacts.
• 8. Additional Responsibilities: Performs all other duties as assigned.

This role includes a company-provided vehicle, allowing employees to effectively manage their territory and customer visits.

Job Qualifications

• Bachelor's Degree
• 0-2 years of experience in retail sales, merchandising, or territory management.
• Previous experience in a retail environment or working in merchandising/marketing roles is preferred but not required.

Skills:

• Self-motivated, competitive, and resilient with the ability to thrive in a dynamic, fast-paced environment.
• Results-driven mindset with a focus on meeting sales goals and optimizing retail and customer experiences.
• Excellent (verbal and written) communication and interpersonal skills.
• Strong attention to detail with the ability to execute merchandising plans accurately.
• Ability to work independently and manage time effectively.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word)

Physical Demand Requirements

Regularly required to stand, walk or sit; use hands to grasp, handle or feel objects, tools or controls; use fingers to touch, pick or pinch objects; reach with hands and arms; push or pull; climb stairs; balance; stoop, kneel, crouch or crawl; use foot or leg controls; talk or hear. The employee must occasionally lift and/or move objects up to 50 pounds. For all jobs no one should lift over 50lbs on their own. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.