Retail Cleanliness & Customer Experience Associate

Michaels; Topeka (KS); On-site; USD 26,000 - 38,000; Full time

Job summary

Michaels in Topeka, KS is seeking a store associate focused on maintaining a clean, organized retail space and delivering friendly customer service. You will assist customers, handle routine tasks, and participate in checkout and omni-channel processes while upholding store SOPs and safety standards.

The role emphasizes initiative in cleaning duties, stocking, and supporting planogram execution, with a strong emphasis on customer interactions and teamwork in a fast-paced environment.

Qualifications

• Retail or cleaning experience preferred.
• Ability to maintain store cleanliness and recovery standards.
• Experience delivering friendly customer service and assisting customers.

Responsibilities

• Maintain high standards of store cleanliness and look-and-feel.
• Assist customers in finding products and provide fast, friendly checkout where applicable.
• Engage in omni-channel processes (BOPIS/SFS) and participate in store restocking and planogram tasks.
• Support safety, shrink, and SOP compliance as directed by supervision.

Skills

Customer service

Cleaning

Teamwork

Job description

Michaels in Topeka, KS is seeking a store associate focused on maintaining a clean, organized retail space and delivering friendly customer service. You will assist customers, handle routine tasks, and participate in checkout and omni-channel processes while upholding store SOPs and safety standards.

The role emphasizes initiative in cleaning duties, stocking, and supporting planogram execution, with a strong emphasis on customer interactions and teamwork in a fast-paced environment.