Retail Cleaning & Floor Care Specialist

The TJX Companies, Inc.; Glen Burnie (MD); On-site; USD 21,008 - 21,697; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Health & wellness benefits

cell phone discounts

Credit union

Job summary

Marshalls in Glen Burnie, MD is seeking a store associate focused on floor care. You will operate a scrubber and buffer, perform mopping, sweeping and window cleaning, while maintaining store cleanliness and safety standards. You will be cross-trained to support multiple areas and uphold loss prevention policies.

The role emphasizes strong customer service, adaptability, and teamwork within a diverse TJX environment that values growth, development, and competitive pay and benefits.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong organizational skills with attention to detail.
• Physical stamina to perform cleaning tasks and run floor buffer and scrubber.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Strong communication skills: verbal and written. Listens and responds appropriately.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Standout colleague, working effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer.
• Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms.
• Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End).
• Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.).
• Supports and responds to all Front End coverage needs.
• Adheres and upholds merchandising philosophy and signage standards.
• Initiates and participates in store recovery as needed throughout the day.
• Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction.
• Communicates accurately and effectively with management and Associates.
• Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies.
• Participates in safety awareness maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Organizational skills

Physical stamina

Multi-tasking

Adaptability

Verbal & written communication

Lifting/heavy objects

Team player

Retail experience preferred

Job description

Marshalls in Glen Burnie, MD is seeking a store associate focused on floor care. You will operate a scrubber and buffer, perform mopping, sweeping and window cleaning, while maintaining store cleanliness and safety standards. You will be cross-trained to support multiple areas and uphold loss prevention policies.

The role emphasizes strong customer service, adaptability, and teamwork within a diverse TJX environment that values growth, development, and competitive pay and benefits.