Retail Cleaning & Customer Service Specialist

Michaels Stores; Rochester (MN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels is seeking a Store Associate for the Rochester, MN area to help maintain a clean, inviting store and deliver a friendly shopping experience. You will assist customers, restock and execute cleaning tasks to brand standards, while following approved procedures and safety guidelines.

The role involves light checkout duties, rewards program enrollment support, and participation in omnichannel processes. Flexible hours may apply, with a focus on customer care.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Maintain store cleanliness and recovery standards to deliver brand promises.
• Provide friendly customer service and help customers find items.
• Collect and dispose of trash following approved procedures.
• Dust and damp mop floors as directed.
• Move equipment and products to proper placement.
• Clean assigned areas with approved materials and equipment.
• Perform tasks in accordance with SOPs and company policies.
• Engage customers about Rewards program and Private Label Credit Cards.

Skills

Retail experience

Cleaning experience

Job description

Michaels is seeking a Store Associate for the Rochester, MN area to help maintain a clean, inviting store and deliver a friendly shopping experience. You will assist customers, restock and execute cleaning tasks to brand standards, while following approved procedures and safety guidelines.

The role involves light checkout duties, rewards program enrollment support, and participation in omnichannel processes. Flexible hours may apply, with a focus on customer care.