Retail Cleaning & Customer Experience Specialist

Michaels Stores; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Job summary

The Michaels Companies, Inc. is hiring at a Nashville, TN location to maintain a clean, organized store environment and deliver friendly customer service. Team members assist customers, process transactions, and support omni-channel processes while upholding safety standards.

Ideal candidates have retail or cleaning experience and a willingness to work early mornings, nights, or weekends in a fast-paced, climate-controlled store.

Qualifications

• Previous cleaning or janitorial experience preferred.
• Experience in retail or customer-facing roles a plus.
• Ability to follow store SOPs and safety rules.

Responsibilities

• Maintain high standards of store cleanliness and recovery to support brand promises.
• Provide friendly customer service and help shoppers locate items.
• Assist cashier tasks and participate in Omni-channel processes as needed.
• Support inventory and planogram processes and safety programs.
• Adhere to company policies and standard operating procedures.

Skills

Retail experience

Cleaning experience

Customer service

Job description

The Michaels Companies, Inc. is hiring at a Nashville, TN location to maintain a clean, organized store environment and deliver friendly customer service. Team members assist customers, process transactions, and support omni-channel processes while upholding safety standards.

Ideal candidates have retail or cleaning experience and a willingness to work early mornings, nights, or weekends in a fast-paced, climate-controlled store.