Retail Cleaning & Customer Experience Associate

Michaels Stores; Town of Charlotte (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Paid time off

Job summary

Michaels is seeking store team members for the Charlotte area to maintain a clean, welcoming store environment and deliver our brand promises. You will assist customers, handle transactions, and support inventory and shelving tasks.

The role emphasizes friendly service, the ability to work with rewards programs, and participation in omni-channel processes. Benefits include health coverage, employee discounts, and paid time off.

Qualifications

• Retail and/or cleaning experience preferred.
• Customer service and cash handling skills.
• Familiarity with omnichannel processes (BOPIS, SFS) is a plus.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Provide friendly customer service and help shoppers find products.
• Assist with checkout and cash handling to standards.
• Engage customers with rewards programs and private label cards.
• Support truck unload, stocking and planogram processes.
• Adhere to SOPs and company policies.

Skills

Retail experience

Cleaning experience

Customer service

Cash handling

BOPIS/SFS

Tools

Cleaning supplies

Job description

Michaels is seeking store team members for the Charlotte area to maintain a clean, welcoming store environment and deliver our brand promises. You will assist customers, handle transactions, and support inventory and shelving tasks.

The role emphasizes friendly service, the ability to work with rewards programs, and participation in omni-channel processes. Benefits include health coverage, employee discounts, and paid time off.