Retail Chargeback and Accounts Receivable Analyst

BCI Brands; New York (NY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health Benefits

Life Insurance

Flexible Spending Account

401k Program

Paid Time Off

Robust Holiday Schedule

Training & Development

Job summary

BCI Brands, a multi-brand apparel wholesaler based in New York, is seeking a detail-oriented AR Chargeback Analyst to manage and dispute retailer chargebacks, ensure vendor compliance, and support timely collections. The role requires at least two years’ AR and chargeback experience with major U.S.

retailers and strong Excel skills. The successful candidate will liaise between customers, internal teams, and external partners to safeguard revenue, improve compliance, and drive process efficiency.

Qualifications

• Minimum 2 years of experience with large US retailers and chargebacks.
• Experience with factoring and deduction management.
• Knowledge of vendor compliance requirements and retailer portals.
• Strong Excel skills including VLOOKUP and Pivot Tables.

Responsibilities

• Dispute and resolve retailer chargebacks at wholesale level.
• Ensure compliance with vendor requirements and improve processes.
• Communicate with customers and internal teams to collect receivables.
• Coordinate with 3PLs/suppliers on chargeback issues and returns process.
• Review weekly status reports with management.

Skills

Excel

Accounts receivable

Vendor compliance

Communication

Education

Associate degree (Accounting/Finance/Business)

Tools

Exenta

Simparel

BlueCherry

Carixa

Job description

Location: New York, NY (full time in office)

Our Company:

Originally founded in 1975, BCI has continually evolved to become a leader in the women’s fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platform business, we have been at the forefront of market trends and the changing retail environment.

Our brands, including CeCe, Vince Camuto, Ted Baker, 1.State and Parker, each serve unique customer demographics but are united in their commitment to quality and style. As we expand our presence, BCI remains dedicated to innovation, excellence, and women’s empowerment through fashion.

THE ROLE:

BCI Brands, a multi-brand apparel wholesaler based in New York, NY, is seeking a detail-oriented and results-driven AR Chargeback Analyst to join our team. This role is responsible for managing and disputing retailer chargebacks, ensuring compliance with vendor requirements, and supporting timely collections. The ideal candidate will bring at least two years of experience working with accounts receivable and chargebacks from major U.S. retailers, strong Excel skills, willingness to adapt to AI and advanced technologies, and a solid understanding of factoring and chargeback processes. As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process efficiency.

Please note: This role requires prior experience managing chargebacks and deductions for major U.S. retailers such as Macy’s, Nordstrom, Kohl’s, Walmart, Amazon, Dillard’s, JCPenney, or similar national accounts.

Responsibilities

• General familiarity with major USA retailer’s vendor compliance requirements
• Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping violations, EDI violations, etc.)
• Make recommendations for better adherence to customer compliance.
• Correspond with all customers regarding timely collections of receivables and chargebacks.
• Experience in negotiating and reviewing all chargebacks for repayment or credit.
• Review weekly status reports with management.
• Communicate internally (Customer Operations, Sales, Logistics) and directly with customers to resolve all open claims
• Work with 3PL’s and suppliers to ensure compliance of chargeback-related issues as well as the returns process.
• Process reconciliation, cash application, chargebacks, and write-offs with management approval.
• Research misapplied cash and unidentified payments by contacting customers
• Work with Factor on invoice dispute notifications (provide invoice copies, POD’s, etc. when needed).

Requirements

• Minimum 2 years of experience working with large retailers, accessing portals to obtain claim copies, dispute chargebacks, etc.
• Minimum 2 years of experience with factoring and chargebacks.
• Associate degree in Accounting, Finance, or any other business-related function preferred, but not required. (Working experience may be considered in lieu of degree.)
• Knowledge of Exenta, Simparel or BlueCherry ERP & Carixa deduction management system is a plus, but not required.
• Knowledge of Factoring process
• Willingness to embrace and leverage AI and advanced technologies.
• Confident communicator with the ability to interact at all levels, including working closely with customers and cross-functional teams.
• Strong Excel capabilities, including knowledge of X/VLOOKUP, Pivot Tables, etc., is a MUST.
• Experience working in retailer portals (preferably Amazon, Belk, Kohls, Nordstrom, Macy’s, Dillard’s, JCPenney and Walmart).
• Results-oriented and comfortable working in a fast-paced environment requiring prioritization and ownership.
• Good communication, organization, and analytical skills.
• Ability to adjust to changing priorities and workload while managing deadlines simultaneously.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

The annual salary range for this full-time role is dependent on experience between $75,000 - $85,000.

• Health Benefits (Medical, Dental & Vision)
• Life Insurance
• Flexible Spending Account
• 401k Program
• Paid Time Off
• Robust Holiday Schedule
• Training & Development

BCI is an Equal Opportunity Employer

Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law.