Analyst, Chargeback

BRG; United States; On-site; USD 115,000 - 130,000; Full time

Job summary

Berkeley Research Group (BRG) is seeking a Chargeback Analyst to join our Payment Operations team in the United States. The role focuses on overseeing chargeback adjudication within the pharmaceutical sector and collaborating with internal and external partners.

A strong data-analysis approach and effective communication are essential. The ideal candidate has a Bachelor’s degree in business/finance and 3+ years of related experience, with familiarity in SAP and advanced Excel.

Qualifications

• Bachelor's degree in business, finance, or related field.
• 3+ years of related business experience.
• Experience in contracting, chargeback adjudication within the pharmaceutical industry, medical distribution, and/or healthcare is preferred.
• Knowledge of SAP, SAP 4HANA, or other Accounts Receivable systems preferred.
• Proficiency in Microsoft Office Applications is required.
• Advanced proficiency with MS Excel is required.
• Strong technical writing skills and process management experience.
• Detail-oriented with a proactive approach to error prevention and correction.

Responsibilities

• Complete the bank account registration process daily for all new accounts. Work with Product Success to resolve issues.
• Facilitate bank account creation and maintenance and assist the Cash Account with the bank account hold process.
• Reconcile chargeback credit totals in Beacon and SAP daily for each manufacturer.
• Collaborate with internal teams, manufacturers, and covered entities to resolve chargeback rejections and variances in alignment with contractual agreements.
• Communicate daily payment amounts to the cash accountant and support payment reconciliations.
• Create daily SAP chargeback payments for each manufacturer based on the agreed process and timelines.
• Maintain target performance goals related to chargeback payments to drive a quality customer experience and reduce risk of financial leakage.
• Perform periodic reconciliations of Beacon and SAP master data to ensure the accuracy and eligibility of customer identifiers (i.e., 340B).
• Create and maintain manufacturer contracts, pricing, and contract membership in Beacon
• Provide support to manufacturers and internal client teams for all banking and financial processes
• Ensure all SOC 1 controls are performed and documented appropriately. Support all SOC 1 audits and SOC 2 audits as needed.
• Support the Development and Implementation teams with EDI transaction monitoring.

Skills

Analytical thinking

Leadership

Organizational skills

Detail-oriented

Education

Bachelor's degree in business, finance, or related field

Tools

SAP

SAP 4HANA

MS Excel

Job description

We Do Consulting Differently

Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company, and our innovative technology reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and their customers. Our customers and partners trust us to deliver reliable, first-to-market solutions and safeguard the data we receive. We trust our employees, and our culture gives them the freedom to create, collaborate, and grow. Our leaders are industry experts, creative, unafraid to challenge the status quo, and the pioneers of market-changing solutions.

We are seeking a Chargeback Analyst to join our Payment Operations team. This role plays a critical part in overseeing and optimizing the chargeback adjudication process. The ideal candidate will bring in-depth knowledge of the pharmaceutical 340B industry, a meticulous approach to data analysis, and strong communication skills to collaborate with internal teams and external partners.

• Complete the bank account registration process daily for all new accounts. Work with Product Success to resolve issues.
• Facilitate bank account creation and maintenance and assist the Cash Account with the bank account hold process.
• Reconcile chargeback credit totals in Beacon and SAP daily for each manufacturer.
• Collaborate with internal teams, manufacturers, and covered entities to resolve chargeback rejections and variances in alignment with contractual agreements.
• Communicate daily payment amounts to the cash accountant and support payment reconciliations.
• Create daily SAP chargeback payments for each manufacturer based on the agreed process and timelines.
• Maintain target performance goals related to chargeback payments to drive a quality customer experience and reduce risk of financial leakage.
• Perform periodic reconciliations of Beacon and SAP master data to ensure the accuracy and eligibility of customer identifiers (i.e., 340B).
• Create and maintain manufacturer contracts, pricing, and contract membership in Beacon
• Provide support to manufacturers and internal client teams for all banking and financial processes
• Ensure all SOC 1 controls are performed and documented appropriately. Support all SOC 1 audits and SOC 2 audits as needed.
• Support the Development and Implementation teams with EDI transaction monitoring.

• Bachelor’s degree in business, finance, or related field.
• 3+ years of related business experience required.
• Experience in contracting, chargeback adjudication within the pharmaceutical industry, medical distribution, and/or healthcare is preferred.
• Leadership, analytical, and organizational skills.
• Knowledge of SAP, SAP 4HANA, or other Accounts Receivable systems preferred.
• Proficiency in Microsoft Office Applications is required.
• Advanced proficiency with MS Excel is required.
• Strong technical writing skills and process management experience.
• Detail-oriented with a proactive approach to error prevention and correction.

Candidate must be able to submit verification of his/her legal right to work in the United States, without company sponsorship.

Salary range: $115,000 - $130,000

About BRG

BRG combines world-leading academic credentials with world-tested business expertise and purpose-built emerging technologies. Our culture centers on agility and connectivity which sets us apart and gets you ahead.

At BRG, our professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe.

Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking. When paired with our global reach and resources, our diverse perspectives and technical capabilities make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world.

At BRG, we don’t just show you what’s possible. We’re built to help you make it happen.

BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.