Retail Assistant Store Manager - Lead Team & Drive Sales

Costellos Ace; New York (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Costellos Ace in Staten Island, NY is seeking an Assistant Store Manager to support the Store Manager in daily operations, ensure excellent customer service, maintain store standards, and drive sales.

The role involves overseeing store operations, staffing, inventory, training and development, executing promotions, and analyzing performance to meet targets. Strong leadership and retail experience are essential.

Qualifications

• High school diploma or equivalent; an associate degree in business or related field is preferred.
• Minimum of 2 years of experience in a retail environment, preferably in a supervisory or management role.
• Proven track record of achieving sales targets and managing a team effectively.
• Experience in inventory management and operational procedures within a retail setting.

Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including inventory management, staff scheduling, and customer service.
• Ensure that the store meets its sales targets by implementing effective sales strategies and monitoring performance metrics.
• Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and professionally.
• Support the recruitment, training, and development of store staff to ensure a skilled and motivated team.
• Maintain store standards by ensuring cleanliness, organization, and adherence to company policies and procedures.
• Collaborate with the Store Manager to plan and execute promotional events and marketing initiatives.
• Monitor stock levels and coordinate with suppliers to ensure timely replenishment of inventory.
• Analyze sales data to identify trends and opportunities for growth, providing insights and recommendations to the Store Manager.
• Foster a positive and inclusive work environment, encouraging teamwork and collaboration among staff members.
• Act as a point of contact in the absence of the Store Manager, ensuring continuity in store operations.

Skills

Leadership

Customer service

Store operations

Inventory management

Microsoft Office

Retail software

Communication

Team training

Scheduling

Education

High school diploma or equivalent

Associate degree preferred

Tools

Retail management software

Microsoft Office Suite

Job description

Costellos Ace in Staten Island, NY is seeking an Assistant Store Manager to support the Store Manager in daily operations, ensure excellent customer service, maintain store standards, and drive sales.

The role involves overseeing store operations, staffing, inventory, training and development, executing promotions, and analyzing performance to meet targets. Strong leadership and retail experience are essential.