Retail Cashier & Guest Experience Pro

JCPenney; Lake Charles (LA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Employee discount

Job summary

JCPenney in the United States is seeking a Cashier to deliver friendly customer service and a smooth sales experience at the checkout. You will greet customers, assist with returns, and support omnichannel and store operations while upholding performance standards.

The role emphasizes accuracy at checkout, teamwork, and adherence to shrink and safety guidelines. You will participate in inventory and signing/merchandising tasks and contribute to a positive, high-energy store environment.

Qualifications

• Provide great customer service and build positive, respectful relationships.
• Drive sales and assist customers with credit, rewards and gift cards programs.
• Maintain checkout standards and support omnichannel and inventory tasks.

Responsibilities

• Customer Service & Sales: Greets and assists customers, promotes programs, and resolves issues.
• Checkout Standards: Completes purchases, returns, and re-ticketing with proper signing and merchandising.
• General Operations: Supports Omnichannel, recovery, inventory and fitting room tasks; participates in annual inventories.
• Performance Standards: Adheres to shrink/safety processes and achieves role metrics.

Skills

Customer service

Sales skills

Problem solving

Teamwork

Job description

JCPenney in the United States is seeking a Cashier to deliver friendly customer service and a smooth sales experience at the checkout. You will greet customers, assist with returns, and support omnichannel and store operations while upholding performance standards.

The role emphasizes accuracy at checkout, teamwork, and adherence to shrink and safety guidelines. You will participate in inventory and signing/merchandising tasks and contribute to a positive, high-energy store environment.