Guest Experience Cashier & Sales Pro

JCPenney; Fayetteville (NC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Benefits package

Employee discount

Job summary

JCPenney in the United States is hiring a Cashier to deliver friendly customer service and smooth sales experiences at the register. You will greet customers, assist with returns and exchanges, and help with omnichannel tasks while upholding store standards and safety.

You will participate in inventory, recovery, and general operations, support promotional programs, and contribute to a positive team environment.

Qualifications

• Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
• Proactively find ways to improve the customer experience; show confidence and courage to do what's right; act with energy and urgency.
• Results oriented; solve problems and make smart decisions to drive sales, profit and customer service; stay accountable and adaptable.
• Ownership mindset; deliver excellent service while maintaining respectful relationships and personal accountability.
• Intensity to improve the customer experience; take initiative with energy and urgency.

Responsibilities

• Customer Service & Sales - Greets and assists customers while providing excellent customer service. Promotes programs to drive sales.
• Checkout Standards - Completes checkout processes, handles returns, and supports signings and merchandising at checkouts.
• General Operations - Assists with Omnichannel efforts, recovery, inventory, and fitting room maintenance.
• Performance Standards - Supports shrink/safety initiatives and meets performance metrics.

Skills

Customer service

Sales

Problem solving

Team collaboration

POS操作

Tools

POS system

Mobile POS (Warrior)

Job description

JCPenney in the United States is hiring a Cashier to deliver friendly customer service and smooth sales experiences at the register. You will greet customers, assist with returns and exchanges, and help with omnichannel tasks while upholding store standards and safety.

You will participate in inventory, recovery, and general operations, support promotional programs, and contribute to a positive team environment.