Retail Cashier & Customer Experience Associate

Goodwill NCW Jobs; Green Bay (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

Goodwill NCW seeks a retail team member in Green Bay, WI to help customers, scan merchandise, and process payments in a fast-paced backroom/retail setting.

You will educate customers on the Round Up program, inform them about the Good Points rewards, and assist with merchandising, stocking, and cleanliness.

This role requires reliability, English fluency, basic math, and a flexible schedule including holidays, evenings, and weekends; prior computer familiarity is helpful.

Qualifications

• Excellent time management and prioritization skills.
• Excellent communication, customer service and attention to detail.
• Ability to operate a cash register and accurately count money.
• Fluent in English.
• Experience with computers or a willingness and ability to learn.

Responsibilities

• Ensures customer satisfaction by scanning tickets and processing payment per cash handling standards.
• Educates customers on Round Up program and Good Points program to meet goals.
• Operates telephone and paging system; handles calls professionally.

Skills

Customer service

Time management

Communication

English fluency

Basic math

Computer literacy

Tools

Cash register

Job description

Goodwill NCW seeks a retail team member in Green Bay, WI to help customers, scan merchandise, and process payments in a fast-paced backroom/retail setting.

You will educate customers on the Round Up program, inform them about the Good Points rewards, and assist with merchandising, stocking, and cleanliness.

This role requires reliability, English fluency, basic math, and a flexible schedule including holidays, evenings, and weekends; prior computer familiarity is helpful.