Retail Cashier and Customer Service

IKEA USA; BLOOMINGTON (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading company in a part-time role where you will enhance customer loyalty and provide a positive shopping experience. As part of the Customer Relations team, you will ensure customers feel valued and supported throughout their journey at IKEA. Your role will involve efficient checkout processes, resolving concerns, and offering additional services. Enjoy a fun and inclusive environment with comprehensive benefits.

Benefits

Generous paid time off

Paid parental leave

Co-worker discount

Pet insurance

Education assistance

Qualifications

• 1 year sales or customer service experience preferred.

Responsibilities

• Ensure positive final touchpoint during the IKEA shopping experience.
• Provide efficient and accurate checkout experience.
• Resolve customer concerns independently.

Skills

Customer Service

Sales

Education

High School Diploma

Job description

Why we will love you

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers. We set up services, gather feedback, and make things right! Our approach is to connect with people by listening to their personal needs and creating genuine interactions. We are passionate about people!

Qualifications

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Apply now!

Job Type: Permanent, Part-time, 20 - 32 hours a week
Benefits eligible: Yes
Hours: Hourly role. Retail environment, must have open availability Monday through Sunday
The pay for this role is $17.15
At IKEA, caring for our co-workers and their dependents is a top priority. We offer a comprehensive benefits package, including:
• Generous paid time off, holiday, and sick leave
• WiselyPay – earn wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth services
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest. Please note this is a Sensitive Position. The successful candidate will need to complete a background check and drug test prior to employment.
The posting closing date is approximately 5/19/25.