Retail Cashier and Customer Service

IKEA; Texas; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Retail Cashier and Customer Service representative to enhance customer experiences. In this role, you will ensure a positive checkout experience, assist with customer inquiries, and promote additional services. This position offers a dynamic work environment where teamwork and customer satisfaction are prioritized. Join a diverse team dedicated to building lasting customer relationships and enjoy a comprehensive benefits package that supports your well-being and career growth.

Benefits

Paid Time Off

Tuition Discounts

Retirement Plans

Co-worker Discounts

Pet Insurance

Safety Shoe Reimbursement

Telehealth

Dental and Vision Plans

Medical Plans

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent.

Responsibilities

• Ensure customers have a positive final touchpoint during their shopping experience.
• Provide an efficient and accurate checkout experience.
• Resolve customer concerns independently.

Skills

Customer Service

Sales Experience

Education

High School Diploma or equivalent

Job description

Join to apply for the Retail Cashier and Customer Service role at IKEA

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Join to apply for the Retail Cashier and Customer Service role at IKEA

WHY WE WILL LOVE YOU
• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

WHAT YOU'LL BE DOING DAY TO DAY
• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

TOGETHER AS A TEAM
At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers. We set up services, gather feedback, and make things right! Our approach is to connect with people by listening to their personal needs and creating genuine interactions. We’re passionate about people!

ADDITIONAL INFORMATION
JOB TYPE: Permanent, Full-time
BENEFITS ELIGIBLE: Yes
HOURS: 34-40 Hours/Week. Retail environment, must have open availability Monday through Sunday.
Pay rate: $17.15/hour

We prioritize taking care of our co-workers and their dependents by offering a comprehensive benefits package, including paid time off, early wages, parental leave, tuition discounts, retirement plans, co-worker discounts, pet insurance, education programs, safety shoe reimbursement, telehealth, dental and vision, medical plans, and a fun, inclusive work environment.

QUALIFICATIONS
• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

SUMMARY OF RESPONSIBILITIES
• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Customer Service
• Industries: Retail

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