Retail Cashier and Customer Service

IKEA USA; Texas; On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking dedicated individuals for a part-time role in customer relations. This position focuses on building loyalty and ensuring a positive shopping experience for customers. You will be responsible for providing efficient checkout services and resolving customer concerns. Join a diverse team that values genuine interactions and customer satisfaction. Enjoy a fun and inclusive work environment, along with generous benefits that support work-life balance and personal growth. If you have a passion for people and customer service, this opportunity is perfect for you!

Benefits

Generous paid time off

Paid parental leave

Education assistance

Pet insurance program

Co-worker discount

24/7 telehealth visits

Safety shoe reimbursement

Medical and Rx plans

Dental and vision plans

Fun and inclusive work environment

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Ensure customers have a positive final touchpoint during the shopping experience.
• Provide efficient and accurate checkout experience.

Skills

Sales Experience

Customer Service Experience

Education

High School Diploma or equivalent

Job description

Why we will love you

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback, and make things right! Our approach is to connect with people by listening to their personal needs and creating genuine interactions. We are passionate about people!

QUALIFICATIONS

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Apply now!

JOB TYPE: Permanent, Part-time
BENEFITS ELIGIBLE: Yes
HOURS: 20-34 Hours/Week. Retail environment, must have open availability Monday through Sunday.
The pay rate for this role is $17.15.
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perks to help everyone maintain work and life balance, be well, and plan for their future. Join our team and enjoy these benefits and more!
• Generous paid time off, holiday, and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment