Retail Cashier and Customer Service

IKEA

BLOOMINGTON (MN)

On-site

USD 19,491 - 27,760

Full time

14 days+

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Benefits offered by this job

Generous paid time off

Paid parental leave

Tuition discount

Retirement and bonus plans

Co-worker discount

Medical and Rx plans

Job summary

A leading global furniture retailer is looking for a full-time Cashier Customer Service Associate in Bloomington, MN. The role involves ensuring a positive shopping experience by providing efficient checkout services, resolving customer concerns, and building loyalty. Candidates should have a high school diploma and some customer service experience. This position offers competitive pay and a variety of employee benefits.

Qualifications

1 year sales or customer service experience preferred.
High School Diploma or equivalent.

Responsibilities

Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
Provide an efficient and accurate checkout experience in various areas of the store.
Resolve customer concerns independently to meet their unique needs and expectations.

Skills

Sales or customer service experience

Communication skills

Teamwork

Education

High School Diploma or equivalent

Job description

Responsibilities

Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
Provide an efficient and accurate checkout experience in various areas of the store
Offer additional products and services such as home delivery, credit card, and IKEA Family card
Resolve customer concerns independently to meet their unique needs and expectations
Provide friendly, safe, and efficient car loading and unloading services

Qualifications

1 year sales or customer service experience preferred
High School Diploma or equivalent

What you’ll be doing day to day

Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
Provide an efficient and accurate checkout experience in various areas of the store
Offer additional products and services such as home delivery, credit card, and IKEA Family card
Resolve customer concerns independently to meet their unique needs and expectations
Provide friendly, safe, and efficient car loading and unloading services

Together as a team

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Job details

JOB TYPE: Permanent, Full-time, 34 - 40 hours a week
BENEFITS ELIGIBLE: Yes
HOURS: Hourly role. Retail environment, open availability Monday through Sunday
Pay: $17.15

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

The anticipated posting closing date is on or around 9/25/25

Qualifications

1 year sales or customer service experience preferred
High School Diploma or equivalent

What you’ll be doing day to day

Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
Provides an efficient and accurate checkout experience in various areas of the store
Offers additional products and services such as home delivery, credit card, and IKEA Family card
Resolves customer concerns independently to meet their unique needs and expectations
Provides friendly, safe, and efficient car loading and unloading services

Seniority level