Retail Cashier and Customer Service

IKEA; East Palo Alto (CA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Generous paid time off

Telehealth & wellness programs

Co-worker discount

Education assistance

Job summary

IKEA in East Palo Alto is seeking a part-time hourly associate to support a busy store team. The role includes customer service, checkout operations, and promoting services such as delivery and IKEA Family. You will join a diverse team focused on a positive customer experience.

The position offers a variable schedule (20–33 hours per week) and an hourly rate of $22.00. Benefits are provided for eligible co-workers, with opportunities to grow within the company.

Qualifications

• 1 year sales or customer service experience preferred.

Responsibilities

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• Provides an efficient and accurate checkout experience in various areas of the store.
• Offers additional products and services such as home delivery, credit card, and IKEA Family card.
• Resolves customer concerns independently to meet their unique needs and expectations.
• Provides friendly, safe, and efficient car loading and unloading services.

Skills

Customer service

Sales

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.\"

What you'll be doing day to day

• - Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• - Provides an efficient and accurate checkout experience in various areas of the store.
• - Offers additional products and services such as home delivery, credit card, and IKEA Family card.
• - Resolves customer concerns independently to meet their unique needs and expectations.
• - Provides friendly, safe, and efficient car loading and unloading services.

Together as a team

You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We're a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors, and customers can feel safe. At least we think that's pretty cool!

JOB TYPE - Permanent, Part-time, Hourly Associate

HOURS - From 20-33 hours per week (HL2) // Benefits Eligible

SHIFTS - Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance

The hourly pay rate for this role is $22/hr.

At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

The anticipated posting closing date is on or around 11/05/26.

Qualifications

• 1 year sales or customer service experience preferred.