Retail Cash & Customer Experience Associate

The TJX Companies, Inc.; Traverse City (MI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

EAP

Prescription? No

Smoking cessation

Bereavement

Cell phone discounts

Credit union

Referral bonuses

Scholarship program

Job summary

The TJX Companies, Inc. in Traverse City, MI is seeking a team member to deliver outstanding customer experiences in a retail environment. You will engage customers, process transactions, promote loyalty programs, and help keep the store clean and organized.

The role supports multiple areas as needed to meet business demands. Ideal candidates bring strong customer service, communication, and multi-tasking skills, with flexibility to work varied hours.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing directions.
• Ability to lift heavy objects with or without accommodation.
• Works well with peers and supervisors; retail experience preferred.

Responsibilities

• Deliver highly satisfied customer experiences and uphold customer service principles.
• Ring purchases, manage returns, and handle cash according to procedures.
• Promote credit and loyalty programs and maintain store standards.
• Prepare merchandise for sale and support recovery and cleanliness routines.
• Participate in safety awareness and loss-prevention efforts.
• Support other duties as needed to help the business.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Traverse City, MI is seeking a team member to deliver outstanding customer experiences in a retail environment. You will engage customers, process transactions, promote loyalty programs, and help keep the store clean and organized.

The role supports multiple areas as needed to meet business demands. Ideal candidates bring strong customer service, communication, and multi-tasking skills, with flexibility to work varied hours.