Retail Stock & Customer Experience Associate

The TJX Companies, Inc.; Traverse City (MI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

401(k) match

Medical/dental/vision

Life insurance

Short/long term disability

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Traverse City is seeking a retail associate to deliver a highly satisfying customer experience and maintain a clean, organized store environment.

You will engage customers, promote credit and loyalty programs, and follow loss prevention and merchandising standards while processing transactions accurately. Flexible scheduling, strong communication, and the ability to multi-task are essential.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Ability to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models customer experience practices with customers and teammates.
• Accurately ring purchases/returns and manage cash handling per SOPs.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for sales floor.
• Contribute to store recovery, safety, and cleanliness throughout the day.
• Collaborate with peers and supervisors to meet store goals.

Skills

Customer service

Flexibility

Communication

Multitasking

Attention to detail

Team collaboration

Retail experience (preferred)

Job description

The TJX Companies, Inc. in Traverse City is seeking a retail associate to deliver a highly satisfying customer experience and maintain a clean, organized store environment.

You will engage customers, promote credit and loyalty programs, and follow loss prevention and merchandising standards while processing transactions accurately. Flexible scheduling, strong communication, and the ability to multi-task are essential.