Retail Business Solutions Specialist

Apple Inc.; Northern (KY); Hybrid; USD 52,000 - 73,000; Full time

Job summary

Apple Inc. is seeking a Business Expert to connect with business customers, showcase Apple products and third-party solutions, and tailor offerings to fit client needs. You’ll help grow business relationships while mentoring teammates and contributing to cross-functional sessions.

The role emphasizes proactive customer engagement, in-depth product knowledge, and accurate CRM updates to support long-term partnerships with local business customers.

Qualifications

• Experience in retail or sales is required.
• Proven ability to communicate effectively with customers and colleagues.
• Strong knowledge of Apple products, services, and solutions.
• Proficient in the local language; sign language supported.

Responsibilities

• Establish and engage business customers by showcasing our technology.
• Help customers discover Apple and third-party products and solutions for their business.
• Serve as go-to expert on business solutions and mentor the team.
• Collaborate in business sessions, briefings, workshops, and events to tailor offerings.
• Maintain accurate business customer contact and relationship information in CRM.
• Provide customer service and support in your line of business.

Skills

Retail experience

Sales experience

Communication skills

Apple product knowledge

Team collaboration

Tools

CRM app

Job description

Apple Inc. is seeking a Business Expert to connect with business customers, showcase Apple products and third-party solutions, and tailor offerings to fit client needs. You’ll help grow business relationships while mentoring teammates and contributing to cross-functional sessions.

The role emphasizes proactive customer engagement, in-depth product knowledge, and accurate CRM updates to support long-term partnerships with local business customers.