Retail Business Solutions Architect

Apple; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Apple Retail in Orlando is seeking a Business Expert to help business customers connect with Apple solutions. You’ll identify opportunities, demonstrate products, and tailor recommendations to owners and executives.

You’ll collaborate with store teams, mentor colleagues, maintain accurate CRM data, and deliver exceptional service while contributing to an inclusive environment that reflects Apple’s values.

Qualifications

• Availability to work a schedule that may include nights, weekends, and holidays.
• Retail or sales experience.
• Experience with Apple products, services, and solutions.
• Proficient in the local language, written and spoken.

Responsibilities

• Establish and engage business customers by showcasing technology.
• Proactively provide excellent service to business customers by understanding needs and presenting products.
• Serve as go-to expert on business solutions and mentor the team.
• Collaborate in business sessions, briefings, events, and tailor offerings to fit customers’ business needs.
• Maintain accurate business customer contact and relationship information in our CRM.
• Contribute to an inclusive environment and uphold Apple’s values.

Job description

Apple Retail in Orlando is seeking a Business Expert to help business customers connect with Apple solutions. You’ll identify opportunities, demonstrate products, and tailor recommendations to owners and executives.

You’ll collaborate with store teams, mentor colleagues, maintain accurate CRM data, and deliver exceptional service while contributing to an inclusive environment that reflects Apple’s values.