Retail Brand & Customer Experience Lead

URBN Urban Outfitters, Inc.; Indianapolis (IN); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discounts

Job summary

URBN Urban Outfitters, Inc. is seeking an Assistant Department Manager to support service, selling, and store operations at our Indianapolis location. You will help cultivate an engaging store environment and promote brand initiatives through team education and events.

Responsibilities include leading the salesfloor, assisting with recruiting and onboarding, and ensuring daily operations run smoothly from opening to closing. A customer-first mindset and flexibility are essential.

Qualifications

• Retail leadership experience of 1+ year.
• Team player with flexible hours.
• Eagerness to learn and grow within the organization.
• Anthro brand fan.

Responsibilities

• Promote a positive, inclusive in-store environment aligned with SPARKED values.
• Lead salesfloor, drive engagement, prioritize customer experience.
• Assist with recruiting, onboarding and team development.
• Ensure daily operations from opening to closing and assist IT issues.

Skills

Retail leadership

Job description

URBN Urban Outfitters, Inc. is seeking an Assistant Department Manager to support service, selling, and store operations at our Indianapolis location. You will help cultivate an engaging store environment and promote brand initiatives through team education and events.

Responsibilities include leading the salesfloor, assisting with recruiting and onboarding, and ensuring daily operations run smoothly from opening to closing. A customer-first mindset and flexibility are essential.