Retail Brand Ambassador Lead — Drive Teams & Experience

Tapestry; Cincinnati (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house, part of the Tapestry family, seeking a Brand Ambassador in Cincinnati to lead store initiatives and deliver an exceptional customer experience. You will embody Coach values, drive sales targets, and support recruitment, training, and performance feedback within the team.

The role emphasizes collaboration, data-driven decisions, and maintaining an inclusive culture, with base pay in a range consistent with retail leadership positions in the area.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Ability to lift and move up to 50 pounds to handle stock and fixtures.
• Strong business acumen and the ability to analyze sales data and drive store performance.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness.
• Leads implementation of Company initiatives and supports full operation of the business.
• Maintain a growth mindset for business and personal development initiatives.
• Establishes trust, maintains integrity, and promotes collaboration within store and organization to foster inclusive culture.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.

Skills

Leadership

Sales

Customer service

Teamwork

Communication

Training

Job description

Coach is a global fashion house, part of the Tapestry family, seeking a Brand Ambassador in Cincinnati to lead store initiatives and deliver an exceptional customer experience. You will embody Coach values, drive sales targets, and support recruitment, training, and performance feedback within the team.

The role emphasizes collaboration, data-driven decisions, and maintaining an inclusive culture, with base pay in a range consistent with retail leadership positions in the area.