Brand Ambassador & Retail Team Leader

Tapestry (Coach/Kate Spade); Chesterfield (MO); Presencial; USD 40.000 - 60.000; Tempo integral

Resumo da vaga

Coach is a global fashion house known for its iconic accessories and modern tailoring. We seek a Brand Ambassador who drives sales, embodies Coach values, and elevates brand awareness across the store. You will lead initiatives, support daily operations, and foster a collaborative, inclusive team culture.

Ideal candidates bring 1+ years in lead supervisory retail roles, strong customer focus, and the energy to mentor colleagues while delivering exceptional client experiences.

Qualificações

• Minimum 1+ years of experience in managing retail space at the Lead Supervisor level.
• Ability to lift up to 50 pounds for fixtures and stock.
• Proven ability to coach and develop sales teams.
• Strong analytical skills to monitor sales data and trends.
• Customer-focused mindset with strong communication.

Responsabilidades

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness
• Leads implementation of Company initiatives and support full operation of the business
• Maintain a growth mindset for business and personal development initiatives
• Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
• Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
• Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
• Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Conhecimentos

Leadership presence

Sales analytics

Recruiting & Training

Customer experience

Brand advocacy

Team collaboration

Descrição da vaga

Coach is a global fashion house known for its iconic accessories and modern tailoring. We seek a Brand Ambassador who drives sales, embodies Coach values, and elevates brand awareness across the store. You will lead initiatives, support daily operations, and foster a collaborative, inclusive team culture.

Ideal candidates bring 1+ years in lead supervisory retail roles, strong customer focus, and the energy to mentor colleagues while delivering exceptional client experiences.