Retail Brand Ambassador – Customer Experience Hero

American Eagle Outfitters; Lubbock (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

40% off

Store contests

Development opportunities

Job summary

American Eagle Outfitters in Lubbock, TX is seeking a part-time Brand Ambassador to bring our brand to life. You’ll deliver an amazing shopping experience, help guests find products, and embody our values with every interaction.

You’ll educate guests on AE and Aerie items, promote the loyalty program, and flex across Salesfloor, Fitting Room, and Stockroom as needed while maintaining high energy and integrity. Previous retail experience is a plus.

Qualifications

• Available to work evenings, weekends, and holidays.
• Retail experience preferred but not required.
• Customer-focused with strong interpersonal skills.
• Age at least 16 years old.

Responsibilities

• Engage with guests using the AEO Selling Model to help them find products.
• Educate guests about AE & Aerie products and suggest fits.
• Promote the AEO loyalty program and other brand channels.
• Flex across Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while following company policy.
• Support team to achieve daily store goals.

Skills

People skills

Customer service

Product knowledge

Brand loyalty

Job description

American Eagle Outfitters in Lubbock, TX is seeking a part-time Brand Ambassador to bring our brand to life. You’ll deliver an amazing shopping experience, help guests find products, and embody our values with every interaction.

You’ll educate guests on AE and Aerie items, promote the loyalty program, and flex across Salesfloor, Fitting Room, and Stockroom as needed while maintaining high energy and integrity. Previous retail experience is a plus.