Retail Branch Manager: Lead Team, Grow Relationships

Woodforest National Bank; Birmingham (AL); On-site; USD 70,000 - 100,000; Full time

Job summary

Woodforest National Bank in Alabama seeks a Retail Branch Manager I to drive growth in consumer and business relationships and lead in-store partner collaborations, delivering the Woodforest Experience to customers every day.

You will recruit and coach branch staff, develop sales strategies, and expand deposits and loans while maintaining compliance and high service standards. The role requires strong leadership, outside sales aptitude, and community involvement.

Qualifications

• 5 years of relevant and transferrable sales and/or customer service experience.
• Bachelor’s degree + 3 years of relevant and transferrable sales and/or customer service experience.
• 1 year of experience leading and directing the activities of a sales team is required.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• We prefer candidates who reside within our community.

Responsibilities

• Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.
• Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region.
• Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.
• Proactively grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers.
• Embrace and lead a technology driven customer experience.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.
• Inspire and lead team members to reach their full potential.
• Demonstrate flexibility to perform every other duty as assigned.

Skills

Sales experience

Customer service

Leadership

Communication skills

Outside sales

Education

Bachelor’s degree

High School Diploma

Job description

Woodforest National Bank in Alabama seeks a Retail Branch Manager I to drive growth in consumer and business relationships and lead in-store partner collaborations, delivering the Woodforest Experience to customers every day.

You will recruit and coach branch staff, develop sales strategies, and expand deposits and loans while maintaining compliance and high service standards. The role requires strong leadership, outside sales aptitude, and community involvement.