Retail Branch Manager: Growth & Leadership

Currency Exchange International; Norfolk (VA); On-site; USD 45,000 - 47,000; Full time

Benefits offered by this job

2 weeks paid vacation

Paid sick leave

Disability insurance (fully paid by CX

401K with company match

Cell phone reimbursement

Public transportation reimbursement

Job summary

Currency Exchange International (CXI) is seeking a Full-Time Retail Branch Manager for our Norfolk, VA branch. 40 hours per week, Mon-Fri 9:00 AM–5:00 PM with potential coverage on other days. Competitive benefits and a focus on compliance and customer service.

Join CXI to lead branch operations, manage staff, and ensure regulatory adherence while driving performance and growth in a dynamic financial services environment.

Responsibilities

• Ensure staff follow practices and regulations in the Retail Policy Procedure Manual
• Provide excellent customer service to store’s clients
• Ensure store reaches the maximum performance in line with the budget
• Help to organize and ensure full training is carried out with all new employees
• Ensure appearance of branch is neat and tidy at all times
• Assist in ensuring adherence to CXI’s retail security policies at all times
• Help in all ways to control operation and staff costs in branch
• Ensure all Money Laundering and Compliance regulations are adhered to at all times
• Ensure all inventories are reconciled on a daily basis in line with procedures
• Maintain adequate inventories of foreign and US Dollar currencies are maintained to support regular seasonal volumes
• Maintain sufficient stocks of foreign and US currency through wholesale inventory ordering
• Keep accurate and detailed records of all transactions, expenses, and inventory levels for accounting purposes
• Maintain excellent working relationship between CXI and the landlord for the facility we lease our branch location from
• Marketing of the branch through referral flyer distribution, web marketing, and check cashing flyer distribution
• Business Insight
• Decision Quality
• Navigating Challenging Conversations
• Builds Effective Teams
• Functional Management Skills

Job description

Currency Exchange International (CXI) is seeking a Full-Time Retail Branch Manager for our Norfolk, VA branch. 40 hours per week, Mon-Fri 9:00 AM–5:00 PM with potential coverage on other days. Competitive benefits and a focus on compliance and customer service.

Join CXI to lead branch operations, manage staff, and ensure regulatory adherence while driving performance and growth in a dynamic financial services environment.