Retail Branch Manager — Growth & Community Impact

GreenState Insurance Services LLC; Cedar Falls (IA); On-site; USD 82,000 - 96,000; Full time

Benefits offered by this job

Monthly incentive

Progressive benefits package

Job summary

GreenState Credit Union in Cedar Falls, IA seeks a Manager Retail Branch to lead sales, service, and operations for a designated market. This role directs branch teams, implements growth plans, and ensures policy compliance to sustain member service excellence.

The position reports to the Director Retail Branches, offers a competitive salary with a monthly incentive and progressive benefits, and requires strong leadership, supervisory experience, and community engagement.

Qualifications

• High school diploma or the equivalent (GED).
• Must have 7+ credit union or related experience; a minimum of two years supervisory experience with demonstrated leadership ability and team building skills preferred.
• High energy with the ability to approach individuals and engage in a conversation to successfully win business and open accounts.
• Thorough knowledge of products and services; ensures appropriate application of the credit union’s policies and procedures.
• Ability to network/build relationships to grow business.
• Interpersonal skills to represent the credit union in a positive way, both internally and externally at all times.

Responsibilities

• Oversees and manages retail branch banking offices, including sales, service and operations, and branch staff HR, audit, facilities, training and project assignments with the region.
• Implements plan to support achievement of goals and reinforces policies and procedures to comply with credit priorities.
• Demonstrates teamwork in all interactions and completes duties and responsibilities.
• Ensures confidentiality of member information.
• Participates in community and business functions to maintain a positive image in the marketplace.
• Responsible for efficient operations through ongoing assessment and improvements.

Education

High school diploma or GED

Job description

GreenState Credit Union in Cedar Falls, IA seeks a Manager Retail Branch to lead sales, service, and operations for a designated market. This role directs branch teams, implements growth plans, and ensures policy compliance to sustain member service excellence.

The position reports to the Director Retail Branches, offers a competitive salary with a monthly incentive and progressive benefits, and requires strong leadership, supervisory experience, and community engagement.