Retail Branch Leader — Growth, Coaching & Service

M&T Bank; Kentucky; On-site; USD 72,000 - 120,000; Full time

Job summary

M&T Bank in Belmont, MA seeks a Branch Manager to lead daily operations and drive profitability. The role focuses on delivering customer and employee experiences, digital engagement, and accurate servicing while owning personal production targets.

The ideal candidate has branch leadership, sales, and business development experience, with strong coaching skills and the ability to build community banking relationships. Hybrid work options may apply.

Qualifications

• Branch Manager experience is required.
• Demonstrated success in business development and community engagement.
• Bachelor’s degree or four years of relevant experience; managerial experience beneficial.

Responsibilities

• Direct sales and business development to achieve branch goals.
• Coach and develop branch staff and manage performance.
• Identify Retail and Business Banking needs and provide solutions.
• Prospect and grow Business Banking relationships in the community.
• Conduct interviews and staffing decisions.
• Model exceptional customer service and enforce Retail strategy.

Skills

Branch Manager experience

Business development

Community engagement

Coaching & performance management

Education

Bachelor’s degree

4 years relevant experience

Two years managerial experience

Job description

M&T Bank in Belmont, MA seeks a Branch Manager to lead daily operations and drive profitability. The role focuses on delivering customer and employee experiences, digital engagement, and accurate servicing while owning personal production targets.

The ideal candidate has branch leadership, sales, and business development experience, with strong coaching skills and the ability to build community banking relationships. Hybrid work options may apply.