Retail Branch Leader: Drive Sales & Community Impact

Woodforest National Bank; Cincinnati (OH); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

ESOP

401(k) match

Paid time off

Medical coverage

Disability & Life Insurance

Well-being program

Job summary

Woodforest National Bank in Cincinnati OH is seeking a Retail Assistant Branch Manager to align with the Branch Manager on growing consumer and business relationships, while delivering the Woodforest Experience to customers daily.

You will mentor staff, assist in meeting sales goals, manage deposits and loans, and lead community outreach with the Community Development Relationship Manager. Flexible hours and a strong ESOP culture are part of our environment.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience
• OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience
• Demonstrable leadership ability and experience. Prior supervisory experience is helpful.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.
• Formal Education & Certification: High School Diploma or equivalent required.

Responsibilities

• Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.
• Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships.
• Proactively grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
• Embrace and leads a technology driven customer experience.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.
• Inspire and coach team members to reach their full potential and act as a positive role model.

Skills

Sales experience

Customer service

Leadership

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Cincinnati OH is seeking a Retail Assistant Branch Manager to align with the Branch Manager on growing consumer and business relationships, while delivering the Woodforest Experience to customers daily.

You will mentor staff, assist in meeting sales goals, manage deposits and loans, and lead community outreach with the Community Development Relationship Manager. Flexible hours and a strong ESOP culture are part of our environment.